BOOKING & AVAILABILITY

HOW TO BOOK

When you're on the calendar simply point at the dates you want and click to book. There are different ways you can pay, and you can be confident that your payment information and personal details will be stored safely. We use Stripe's payment processing platform for your card payments

During some periods we have minimum nights stay and set change over dates, Any problems please email Hello@number24lavenham.co.uk or call me Steve +44 7590032019

Please note, From 12th april 2021 self contained accommodation is allowed but MUST be used by members of the same household.

We will only be accepting bookings from single households or support bubbles, we will review and set in line with Government guidance.

 

 

Cancellation - Covid

 

If government rules change at anytime restricting stays in Self catering / Holiday Let a full refund or change of dates will be given without question.

CHECK-IN/OUT TIMES

Check-in is from 3pm and check-out at 11am. If you would like to request an early or late checkout do let us know and we will do our best to accommodate, however this isn't always possible. We do ask that you do not arrive early unless this has been agreed, this is in line with Government guidance to reduce face to face contact.

BOOKING TERMS & CONDITIONS
 

All guests are required to agree to our terms and conditions. Please note, we have updated these due to our new COVID-19 policies, for example we are now asking the guests strip the beds before departing. This is to help ensure the safety and well-being of our staff and guests.   

PAYMENT

A non-refundable deposit of 25% of the holiday price is payable at the time of booking if the booking is six weeks or more in advance.

The balance must be paid no later than six weeks before the start of your holiday. If the balance is not received by the due date, then your booking will be treated as a cancellation and you will remain liable to pay the balance.