Following the national lockdown the Government and industry guidance and have now introduced new policies, cleaning procedures and made some changes to help protect you from COVID-19. For example;

  • Only accepting bookings for single households or support bubbles

  • Wearing PPE when the property is cleaned and prepared for you

  • Cleaning and disinfected touch points, i.e. door handles, light switches, TV remotes

  • Books, magazines, games and toys have been removed

  • Providing hand sanitiser for you to use

  • Asking you to strip beds and place linen in a laundry bags provided, along with used towels. 

  • Refreshed our terms and conditions (PDF)

  • Produced a COVID-19 Risk Assessment (PDF)

We're also pleased to advised that we have received the Visit England 'COVID-19 Industry Standard We're Good to Go' mark which means that No.24 has followed government and industry COVID-19 guidelines, has a Risk Assessment in place and a process to maintain cleanliness and aid social distancing.





We hope this information is helpful, if you would like more information about how we are complying with Government guidance or have any questions, please don't hesitate to contact us.

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